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How to use DenGro

Our user support section answers all your questions on how to use DenGro, including useful tutorials.


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NEW- The DenGro ‘Inbox’

Ensure your patient journey is as smooth as possible with two way conversations with leads…

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How effective are your practitioners ?

Understand your practitioners conversion rates from appointments booked to treatment started…

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How does the Dentally integration work with DenGro?

This two way integration between Dentally and DenGro will save time and reduce the risk of mistakes…

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How does the Aerona integration work with DenGro?

In this video you will be shown how the integration works, how to set up the integration and how to use the prompts in DenGro…

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How does the EXACT integration work with DenGro?

You can now create a new patient in EXACT, link a DenGro lead to an existing patient in EXACT and sync the lead details in DenGro…

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How to connect a Facebook page and Lead Ad forms to DenGro

You can use DenGro to collate and track leads, created from your Facebook lead ads with our Facebook integration…

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Pre recorded Training Session

For those who might not have time to attend our live training sessions…

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How to use the DenGro form builder

Here is a video where you will be shown how to build & set up your own form using the DenGro form builder…

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How to make a lead inactive

If a lead is no longer interested in treatment then you will be able to make it inactive..

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How do I log into DenGro?

Everything you need to know about logging into your DenGro account…

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How do I get trained on DenGro?

Our training sessions run every week so you and your team can feel confident on using DenGro…

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Assigning licences and billing

All you need to know about creating your subscription and managing your licences…

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How to connect WordPress Gravity Forms to DenGro

If you use Gravity Forms in WordPress to create forms for your website, you can connect these to DenGro using the smart tool, Zapier.

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How to connect an online form to DenGro with Zapier

Connecting DenGro to Zapier is one way of connecting forms, and you don’t need to know any HTML or CSS to get going.

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How to build a form with the DenGro form builder

You can set up a DenGro form that you can embed in your practice website, so leads, enquiries and referrals are directed straight into your Today page.

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How to connect your online forms with a DenGro capture hook

Capture hooks are a simple, safe and secure way to send form data captured on your website or landing page to DenGro.

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What’s an Appointment Request?

An appointment request is a type of new lead task that appears on the Today page to encourage users to confirm appointments booked through an online calendar that’s connected to DenGro…

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How do I reassign leads to another practice?

You can now reassign leads from one practice in your group to another.…

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What are leads?

What are leads and how do you use DenGro to turn them into patients?

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DenGro’s automated nurture messages

Responding to your leads and nurturing them into treatment with the help of emails and SMS should be a key part of your marketing and lead management strategy…

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What is the deployment schedule for my automated messages?

The deployment schedule for a journey refers to the schedule of when each message within a messaging sequence is sent…

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